Galaxy S10e (SM-G970U1)

Manufacturer:: Samsung
OS Type:: Android
Platform Version:: Android 11
Device Type:: Phone
Website:: https://www.samsung.com/us/smartphones/

How to use the table:

Explore by Feature: The table is divided into categories like Vision, Hearing, Dexterity, and Cognitive accessibility features. Each row focuses on a specific feature.
Check Descriptions: Each feature includes a brief explanation of its purpose and how it helps users.
Find Your Needs: Use the table to identify features relevant to your accessibility needs or interests. Look for keywords like "screen reader," "assistive touch," or "subtitles."
Actionable Tips: Many features come with instructions or tips on how to enable and use them. Follow these to make the most of your device.

Feature	Value	Description
Adjustable Maximum Volume Control	Yes	You can set the maximum volume level to a level that is comfortable for you.
Alternative to Biometrics	Information Not Available	The device supports alternatives to biometrics such as logging in with a PIN, password or other means.
Animated Graphics	Information Not Available	The set-up and power-up graphics of the device comply with W3C’s Web Content Accessibility Guidelines 2.0 (Success Criterion 2.3.1) on preventing triggering of photo-sensitivity.
Anti-Slip Features	Yes	Has a non-slip coating or ridges to prevent it slipping out of your hand.
Backlight for Keypad	Yes	Keys light up so the numbers and labels are easier to read.
Battery Saver or Adaptive Battery Settings	Information Not Available	Does the device have an option to customize battery consumption during times when the battery runs low?
Biometric Login	Information Not Available	The device can be unlocked without entering a PIN code but using instead one of the following biometric methods: fingerprint, facial, voice or iris recognition.
Compatible with Automotive Infotainment Systems	Information Not Available	Which of the automotive infotainment systems is the device compatible with?
Dedicated and Clearly Distinguishable Key to Lock the Screen	Yes	The device has a dedicated and clearly distinguishable key to lock the screen.
Dedicated and Clearly Distinguishable Volume Keys	Yes	The device has dedicated and clearly distinguishable volume keys.
Device Size (Length x Width x Depth in mm)	Information Not Available	The dimensions of the device in millimeters.
Differentiation of Function Keys	Yes	The number keys have a different colour or shape from the other keys, making them easier to tell apart by touch or by sight.
Main Display Resolution	2280 x 1080 pixels	The number of dots (called pixels) used to display text and images on the main display. More dots means more detail.
Main Display Size	x mm	Size of the main display (diagonal in inches).
Screen Flicker	Yes	The main display does not flicker at a rate that could cause problems for people with photo-epilepsy (between 2 Hz and 60 Hz).
Ease of Opening for Clam Shell/Flip Phone/Slider	Information Not Available	Can be opened using one hand (only relevant for phones that have to be opened - ‘clam shell’, ‘flip’ or ‘slider’ designs).
Easy Battery Placement	Information Not Available	Is the Battery marked for proper orientation/placement?
Easy to Press Keys	Yes	Keys on the keypad are easy to press.
Emergency Services Location	Yes	Does the device support handset-based location, on top of network-based location, to locate the call when calling emergency services?
External Keyboard Support	Yes	You can connect an external keyboard to the device.
FM Radio	Information Not Available	The device has an active FM feature, enabling blind handset owners to listen to FM radio using one only accessibility configurated device. It is helpful for supporting blind people communication under a natural disaster emergency situation, when the internet networks may be down. (Note: The headphones may need to be connected to the device in order for the feature to work.)
Handset Weight	Information Not Available	Weight including battery.
Headphone Jack	Information Not Available	Does the device have a 3.5 mm headphone jack?
Headset Plug Type	3.5 mm	The type of plug a headset will need to have so that it can be connected to the device.
Headset/Headphone Connector	Yes	You can plug in a headset containing headphones and a microphone, or just a headphone. This allows you to answer calls, listen, and talk without holding the phone. This can mean better call quality for some people and is useful if you have trouble holding a phone.
Internet Capability	Yes	You can use the device to browse websites and use other internet-based services.
Key Center Point Distance	11 mm	What is the distance from the centre point of one alpha-numeric key to another?
Key Identification	Yes	Each key can easily be distinguished from the surrounding keys, reducing the chance that you will press the wrong one.
Key Identification Discernment	Physically separated .	How each key is made easy to distinguish from the surrounding keys. Either by (1) being physically separate, (2) having ridges between them, or (3) some other way.
Lanyard Pin for Key Ring or Lanyard Strap	No	Has a small bar allowing a key ring or neck strap (lanyard) to be attached.
Keypad Layout	Yes	The keypad is laid out like a QWERTY typewriter keyboard.
Manufacturer Custom Overlay of OS	Yes	The device runs a customised manufacturer overlay of the operating system.
Speed Dial	Yes	You can assign a particular phone number to a single key or a short key sequence.
Standard Number Key Layout	Yes	The number keys are laid out in a standard way.
Standby Time / Talk Time	Days Hrs	The number of days the battery will last when the phone is switched on but not being used (standby time). The number of hours it will last while you are making calls (talk time).
Supports Ability to Install Third Party Applications or Apps	Yes	You can install third party applications for example from an approved application store.
Touch Screen	Yes	Does the device have a touch screen?
Touch Screen – Heat Activated	Yes	If the device has a touchscreen, is it capacitive (sometimes referred to as heat activated)?
Two-Way Video Communications Using Wireless LAN Networks	Yes	You can make video calls using a wireless LAN network.
Wireless Emergency Alerts (WEA)	Information Not Available	Is the device capable of receiving messages from the US Wireless Emergency Alerts (WEA) system?

Feature	Value	Description
Air Gestures to Control the Device	Information Not Available	You can use gestures in close proximity to the device to initiate specific phone actions.
Any Key Answering	Yes	Can the user answer the call by pressing any key?
Automatic Features – Automatic Answer	Yes	You can set it to answer all calls automatically without you having to do anything.
Automatic Redial	Yes	You can set it to automatically redial if the number you called is busy or unavailable.
Connection Available for Induction Loop	Information Not Available	The device has a connection available for an induction loop.
Customizable Touch Gestures	Information Not Available	Does the device support alternative or configurable touch gestures in order to control the device in alternative ways?
Device Coupling – Bluetooth/WLAN	Yes	Allows customised devices to work with the phone. Device can be connected to the phone by using Bluetooth/wireless LAN (radio signals which travel through the air and may also be able to pass through walls or other solid objects).
Device Coupling – Cable	Yes	Allows customised devices to work with the phone. Device can be connected to the phone by using a cable (an electrical wire).
Device Coupling – Infrared	No	Allows customised devices to work with the phone. Device can be connected to the phone by using infrared signal (which travels through the air like a radio wave but cannot pass through walls or other solid objects).
Device Coupling – Near Field Communications (NFC)	Information Not Available	Near Field Communication (NFC) technology enables wireless communication between two electronic devices that are close to each other.
Device Coupling – Other	3.5 mm Headset, NFC, USB Type-C	Allows customised devices to work with the phone.
Device Coupling – USB	Information Not Available	Allows customised devices to work with the phone. Device can be connected to the phone by using a USB connection.
Eye Tracking	Information Not Available	Does the device support eye tracking for navigation and action control?
External Switch/Pointer Support	Yes	You can connect an external switch or use head and/or eye mouvements to move the focus or pointer on the device's screen.
Facial Gestures to Control the Device	Information Not Available	You can use facial gestures to navigate your device, incl. open mouth, smile, raise eyebrow, look left, look right, look up to initiate specific phone actions.
Flashlight Notifications	Yes	The device has a flashlight that can be used to notify you of incoming calls, messages, or other alerts.
Flat Back for Table Top Operation	Yes	Has a flat back, so it can be used while it is lying on a table.
Guarded Recessed Keys	Information Not Available	Individual keys are recessed or guarded in some way to reduce the chance that you will press the wrong key.
Hand Movement	Yes	Controls do not require you to pinch or twist them with your fingers, or rotate your wrist.
Key Feedback – Tactile	Yes	When you press a key it moves or clicks, so you know it has been pressed.
Messaging Options – Text Messaging (SMS)	Yes	You can send and receive text messages (SMS).
Other	na	Allows customised accessories to work with the device.
Physical Keyboard	Information Not Available	The device has a physical keyboard.
Personal Assistant / Voice Control	Yes	The device provides a personal assistant that can help the user carry out functions on the device (e.g. writing and sending texts, placing phone calls, scheduling events, posting social media updates, searching and surfing the internet, accessing different applications etc.).
Predictive Text Input	Yes	Helps you write messages more quickly by predicting words from the first few letters you type.
Real-Time Text Capability	Yes	Real-time text (RTT) lets you use text to communicate during a phone call. RTT works with TTY and doesn’t require any additional accessories.
SMS Personalisation and Reuse	Yes	You can personalise and reuse text messages.
Speaker Phone Capable	Yes	Hands free operation during dialing and after the call has been initiated.
Speech to Text / Dictation	Yes	The device converts what the user says (punctuation included) into text.
Stylus or Prosthetic Device Support	Yes	Do buttons and screen respond to a prosthetic device, pointing device or stylus? A prosthetic device is an artificial device that serves as a replacement for a body part.
Supports Gesture-Based Navigation	Yes	You can use simple gestures to enter text or navigate your device (e.g., Back, Home).
Tactile Key Markers F & J	Information Not Available	The number ‘5’ key has a raised dot or bump on it so you can distinguish it by touch.
Text Messaging Service Capable	Yes	Can all the text message features supported be read, composed and sent using the phone's screen and/or keypad.
Text Phone (TTY) Compatibility	Yes	The device is compatible with a Text Phone (TTY).
Visible Focus Indicators	Yes	Visible indicators are used to highlight the user interface control with current focus.
Voice Recognition for Accessing Features	Yes	Allows you to activate features by speaking commands into the phone, reducing the need to use the keypad.
Voice Recognition for Dialing	Yes	Allows you to dial a number by speaking the person’s name, if it is stored in your contact list (a personal ‘telephone book’ you create in your phone).

Feature	Value	Description
Adjustable Font Size	Yes	You can make the text on the display larger or smaller to make it easier to read.
Adjustable Font Style	Yes	You can change the font (typeface) used for the text on the display, which may make it easier to read.
Allows for Sign Language Communication	Yes	The device supports video calls, allowing for sign language communication.
Audible Cues – Battery	Yes	Makes sounds to tell you when the battery is running out or when it is recharging.
Audible Cues – Power	Yes	Makes a sound when you press the power on/off button, so you know it's been pressed.
Audible Cues – Volume	Yes	Is there a audible cue to indicate a change in the volume level?
Audible Identification of Keys Spoken	Yes	When you press a key, the device speaks the name of the key.
Backlight for Display	Yes	The display lights up to make it easier to read in the dark.
Braille Display Support	No	Does the device support a braille display?
Device Weight	Information Not Available	Weight including battery.
Display Characteristics – Adjustable Brightness Control	Yes	You can adjust the brightness of the display to make it easier to read.
Display Characteristics – Adjustable Contrast Control	Yes	You can adjust the contrast of the display to make text and symbols easier to see against the background.
Display Characteristics – Backlight for Display	Yes	The display has a backlight so you can see it in the dark.
Display Characteristics – Colour Differentiation	Yes	The information presented on the display does not rely on colour perception for understanding (e.g. you do not have to be able to distinguish red symbols from green symbols).
Display Characteristics – Color Inversion	Information Not Available	Does the display support inverting colors?
Display Characteristics – Screen Flicker	Yes	The display does not flicker at a rate that could cause problems for people with photo-epilepsy (between 2 Hz and 60 Hz).
Display Characteristics – Enhance Screen Colour	Information Not Available	Does the device allow to adjust the display colour to your preferences?
Display Characteristics – Symbols/Icons	Yes	Menus can be displayed using symbols or pictures in a grid layout. This can make them easier for some people to understand or remember.
Haptic Feedback	No	The device supports a tactile feedback system which uses different forces and vibrations to let the user know that a function has been carried out.
High Contrast Mode	Yes	The device comes with at least one high contrast mode.
Key Feedback – Audible	Yes	When you press a key it makes a sound, so you know it has been pressed.
Light / Dark Theme	Information Not Available	The device provides at least a light and a dark theme layout for menus.
Personalized Shortcuts	Yes	You can assign a particular feature to a single key or a short key sequence.
Product Size	Information Not Available	Dimensions of the product (Width x Height x Depth).
Recognition of Atypical Speech Patterns	Information Not Available	The device’s voice processing is capable of being trained to recognize atypical speech patterns and allows for speech-to-text with atypical speech patterns.
Ring Tone Variations	Yes	You can choose from a range of different ring tones.
Screen Magnifier	Yes	Does the screen magnifier enlarge all views, including the web?
Screen Reader	Yes	A mode in which onscreen information is made available via text to speech and the device is operable without vision.
Screen Refresh Rate Adjustable	Information Not Available	Allows to adjust the screen refresh rate in the range of 60 Hz to 120 Hz. A higher refresh rate can make motion appear smoother and can remove afterimages from fast-moving images.
Supports Accessibility APIs	Yes	APIs allow accessibility software programs to communicate with the device (although there may be some limits).
Tablet Headset Plug Connected	Information Not Available	You can plug in a headset containing headphones and a microphone. This allows you to listen to music or talk without holding the device. This can be useful if you have trouble holding a device.
Tactile Key Marker - '5'	Information Not Available	The number ‘5’ key has a raised dot or bump on it so you can distinguish it by touch.
Text to Speech (TTS)	Information Not Available	The device has built-in Text-to-Speech (TTS) technology that reads out the digital text on the device.
Two-Way Video Communications Using Mobile Networks	Yes	You can make video calls using a mobile network.
Video Conferencing	No	You can make video calls with more than one person.
Visual Display of Volume with Warning	Information Not Available	The display shows the current volume level and gives a warning if the volume is too high.
Visual Indicators on Display – Line Status	Yes	The display shows the status of the phone line (e.g. if it is busy or if there is no signal).
Visual Alerts – Incoming Calls	Yes	When a call comes in, the display shows a visual alert to indicate it.
Visual Indicators on Display – Voice Mail	Yes	The display shows a visual alert to indicate that you have a voice mail message.
Voiced Menus	Yes	Speaks the menu options, allowing you to access functions even if you cannot read the display.
Web Browser Zoom	Yes	You can magnify web content when using the internet browser.

Feature	Value	Description
Adjustable Vibrating Alerts	No	Allows users to select different vibration settings for various notifications.
Audible Cues – Calls	Yes	Makes a sound to tell you when a call is coming in.
Audible Cues – Charging	No	Makes a sound to tell you when the battery is recharging.
Audible Cues – Enhancements	No	Makes a sound to tell you when an enhancement is connected (e.g. a headset).
Audible Identification of Keys / Functions	Yes	When you press a key, the device speaks the name of the key.
Audio Streaming to Hearing Aid (ASHA)	Information Not Available	Device allows direct Bluetooth streaming to hearing aids or cochlear implant.
Broadcast Streaming (Auracast)	Information Not Available	Device allows Bluetooth broadcast streaming from one device to many hearing aids or cochlear implants.
Call Logs	Yes	You can see a list of the calls you have made and received.
Closed Captions Adjustable	Information Not Available	Allows to adjust font style and size of closed captions.
Configurable Audio	Information Not Available	You can adjust the audio settings to suit your hearing needs.
Front Facing Camera	Yes	Allows the front facing camera to be used in signing or two-way video conferencing.
HAC Rating	Information Not Available	Hearing Aid Compatibility (HAC) rating.
HD Audio	Information Not Available	Does the device support High Definition (HD) Audio?
Hearing Aid Profile Bluetooth (HAP)	Information Not Available	Device allows direct Bluetooth streaming to hearing-aid or cochlear implant.
Hearing Aid or HAC Setting	Yes	The device has a setting that makes it easier to use with a hearing aid or cochlear implant.
Improved Call Quality	No	The device has features that improve the quality of calls.
Key Feedback Displayed	Yes	When you press the keys a larger version of it is displayed on the screen so you can check that it is correct.
Messaging Options – Email	Yes	Whether email is supported.
Messaging Options – IM	Yes	You can send and receive 'instant messenger' (IM) messages.
Messaging Options – MMS	Yes	You can send and receive multimedia messages (MMS).
Messaging Options – Predictive Text	Yes	Helps you write text messages more quickly by predicting words from the first few letters you type.
Mono Audio	Yes	The device can play audio in mono (single channel) so that you can hear all the sound in one ear.
Ringer Volume Adjustable	Yes	You can adjust the volume of the ringer.
Safe Audio	Information Not Available	The device’s average sound level is set to a limit of 85 dB(A). The user retains the possibility to raise the sound level to a maximum of 100 dB(A). In this case the user is warned about the risks involved, by means of a warning after every 20 hours of listening time.
Sound Quality Adjustable	Information Not Available	Allows users to configure or customize specific audio parameters by allowing to adjust frequencies and sound from the device.
Supports Closed Captioning for Web Video or Streaming	Yes	Device is capable of displaying closed captioning that is included in a video or video stream.
Vibrating Alert	Yes	The device can be set to vibrate when it receives a message or when it gives a warning alert.
Visual Alerts – Battery	Yes	Displays a visual alert to tell you when the battery is running out or when it is recharging.
Visual Alerts – Electronic Message	Yes	When a text, e-mail or IM comes in, it displays a visual alert to indicate it has been received.
Visual Alerts – Other	Yes	Whether there are other visual alerts /text displays that are not mentioned above.
Visual Alerts – Power	Yes	When you press the power on/off button a visual alert is shown (e.g. a light), so you know it has been pressed.
Visual Indicators on Display – Battery	Yes	The display shows the current battery strength and the network signal strength.
Visual Indicators on Display – Enhancements	No	Whether there is a visual indicator on the display to indicate whether any enhancements are connected (Loopset, Headset or TTY/Textphone).
Visual Indicators on Display – Network	Yes	The display shows what type of network you are connected to (e.g. 3G/LTE or WiFi).
Visual Indicators on Display – Volume Control	Yes	The display shows the current volume level.
Voice Output of Caller ID from Contacts List	Yes	The device speaks the name of the person who is calling you if they are in your contacts list.
Voice Output of SMS (Inbuilt)	Yes	The device speaks the text of the SMS message.

Feature	Value	Description
Assistance Instructions	Yes	When you need to provide input (e.g. when setting up the device or when it asks you a question), extra helpful instructions are provided, explaining what you need to do.
Assistive Touch	Information Not Available	Can the user replace physical buttons or gestures with virtual buttons?
Copy and Paste	Yes	Does the device support a copy and paste functionality for text entry?
Focus Mode	Information Not Available	Helps reduce distractions by muting notifications and in-coming calls while focusing on one task.
GPS Capability	Yes	The device has Global Positioning System (GPS) capability.
Highlight Content as it is Spoken	Information Not Available	Does the device allow to highlight content to have it read aloud?
Intelligent Personal Assistant	Information Not Available	Does the device have/support a digital personal assistant for opening apps and conducting shortcuts to communication tasks like text messages and making calls?
Live Transcription / Captions	Information Not Available	Does the device enable embedded live transcription or captioning features for audio, video and telephone calls?
No Screen Timeout	Yes	When the phone displays an alert or a question that requires you to give an answer, e.g. by clicking a “Yes” or “No” button or by typing in your PIN number, it will wait for your response. This can be helpful for people who find it difficult to decide what to answer or to enter the answer quickly.
Photo Associated Telephone Book	Yes	You can add photos of people next to their numbers in your contact list (a personal ‘telephone book’ you create in the phone).
Simple Instructions	Yes	Instructions and messages that are displayed on screen use simple language.
Simple Reminders	Yes	All text alerts and other reminders that are displayed on the screen use simple, easy to understand language.
Simplify Display	Yes	Allows you to disable or conceal unneeded features/programs or icons.
Total Conversation Capability	Information Not Available	The device supports Real-Time-Text communication in video calls suitable for sign language communication, provided the network supports this feature.
Voice Notes	Yes	Allows you to record, save and play back a short voice reminder.

Feature	Value	Description
Alternative Format User Manual	Yes	The User Manual is available in alternative formats upon request.
Manufacturer Guaranteed Years of Security Updates for Device Model	Information Not Available	Number of years that the manufacturer provides security updates for the device after putting it onto the market.
Manufacturer Guaranteed Years of Software Support for Device Model		Number of years that the manufacturer provides software updates for the device after putting it onto the market.
Optional Accessories	Information Not Available	Related Accessories that may also benefit people with disabilities.
Related Accessories that may also benefit people with disabilities	Yes	Accessories that may also benefit people with disabilities.
Any Other Additional Features		Additional features that may benefit people with disabilities ( i.e the possibility to connect additional accessories such as external keyboard or devices for synthesizing voice).